Get A Quote
CallReplay is licensed by recorded physical phone, regardless of the number of agents, lines or active calls.
Live monitoring & Whispering (being able to listen to a call in real time, and talk to the agent without the customer hearing) is a separate option. CallReplay includes:
- free installation
- one year of technical support (by phone and by remote control);
- one year of upgrade assurance (access to all new versions released within a year);
- technical support after the first year includes upgrade assurance.
To get a quote and a server recommendation, please contact our Customer Support with the following info:
- how many phones do you want to record?
- do you want to record all the phones in the company, or only a subset?
- how many phones do you have total?
- do you have multiple sites?
- do you need mission critical reliability (clustering)?
- how many simultaneous external calls your telephony system permits (trunks with the telephony company)
- do you need Live Monitoring & Whispering?
- do you need G.729 codec support?
- in what timeframe do you want to purchase and deploy a recording solution?
Payment by credit-card is possible